Developing and maintaining good relationships with our stakeholders – the landowners, tenants and neighbours along our pipeline system – is important to us. Enbridge aims to manage our existing operations and new facilities with respect for our neighbours and their land.

We pursue this commitment in a number of ways:

• Consulting with the individuals who live along our pipelines, and with those who may become our neighbours as our pipeline network grows.
• Maintaining the integrity of our pipeline systems and providing information about our activities to neighbours, community residents and officials through our Public Awareness program.
• Performing regular foot, ground vehicle and aerial patrols along our existing pipelines.
• Inspecting the integrity of each line segment and perform repairs or "maintenance digs" to promote safe operations.
  

Pipeline location identified by markers
 

The pipeline follows a long, narrow stretch of land called a right-of-way (ROW), which designates a safe and clear corridor for the pipeline. Our pipeline markers are located at intervals along the ROW and typically on both sides of road crossings.

All pipeline markers provide a telephone number for reporting pipeline emergencies and indicate the product being transported in that pipeline.

The placement of these markers indicates the general position of the buried pipeline and should never be used as a reference for the exact location of the pipeline.

The one-call procedure must be used to properly locate pipelines and other buried utilities at a proposed excavation site.

Protecting people and the environment

Enbridge is committed to protecting the public and the environment, and we build safety into every step of pipeline construction and operations. We take many preventive measures to promote safe, reliable operations of our natural gas pipelines and related facilities, including:

• High-quality pipeline materials and anti-corrosion coatings.
• Cathodic protection (a low-level electrical charge) to inhibit corrosion of underground pipelines.
• Pressure testing of new and existing pipelines.
• In-line inspection technologies to test pipeline integrity.
• Preventive maintenance programs.
• Around-the-clock surveillance of major transmission pipeline operations.
• Frequent aerial and periodic ground surveys of the ROW.

Enbridge representatives notify affected landowners along our ROW when we are planning to conduct maintenance on our pipeline.

Please call us – or your local law enforcement agency – to report any unusual activity in our pipeline ROW or any unauthorized entry into our facilities.