Call/Click Before You Dig
The recently launched Click Before You Dig website, at www.clickbeforeyoudig.com, represents Canada’s first national “one-window” approach for requesting the locations of buried utilities prior to ground disturbance. Canadian homeowners, contractors, and others submitting a web-based locate request through ClickBeforeYouDig.com will receive an e-mail containing a ticket number and a list of utility owners that have been notified on their behalf. A minimum of two full working days is required in advance for all utilities to be located and marked via the ClickBeforeYouDig.com process.
In the United States, 811 is the free, FCC-designated national one-call number that connects a caller from anywhere in the country to the appropriate local one-call centre. In Canada, there are also numerous telephone-based options to make a locate request, as per the information below.
If you’re planning to dig, for any reason, call your local one-call number or use the Click Before You Dig website first. Either way, local representatives will notify all utilities — including power, phone, gas, cable and pipeline companies — who will mark the location of their underground utilities, free of charge.
"Dig Safely" starts with:
- calling before you dig
- waiting the required amount of time
- respecting the marks
- digging with care
Damage Prevention is a Shared Responsibility
In the U.S., 811 is the national one-call number. Dialing 8-1-1 will connect you directly to your local one-call center. For more information about the national one-call number, visit call811.com.
Most states require excavators to notify a local one-call center of any proposed digging or soil-disturbing activity at least two, sometimes three, business days before beginning any excavation. This is a free service.
When you call 811, the operator will redirect your call to your local state one-call center and request the location where you plan on doing work. Your call will then be routed to Enbridge, and we will send a locator to mark the locations where you can dig safely within a few days.