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Call/Click Before You Dig

Click Before You Dig

The recently launched Click Before You Dig website, at www.clickbeforeyoudig.com, represents Canada’s first national “one-window” approach for requesting the locations of buried utilities prior to ground disturbance. Canadian homeowners, contractors, and others submitting a web-based locate request through ClickBeforeYouDig.com will receive an e-mail containing a ticket number and a list of utility owners that have been notified on their behalf. A minimum of two full working days is required in advance for all utilities to be located and marked via the ClickBeforeYouDig.com process.

In the United States, 811 is the free, FCC-designated national one-call number that connects a caller from anywhere in the country to the appropriate local one-call centre. In Canada, there are also numerous telephone-based options to make a locate request, as per the information below.

If you’re planning to dig, for any reason, call your local one-call number or use the Click Before You Dig website first. Either way, local representatives will notify all utilities — including power, phone, gas, cable and pipeline companies — who will mark the location of their underground utilities, free of charge.

"Dig Safely" starts with:

  • calling before you dig
  • waiting the required amount of time
  • respecting the marks
  • digging with care

Damage Prevention is a Shared Responsibility

Canada

Alberta

Alberta One-Call
1-800-242-3447
www.clickbeforeyoudig.com
Saskatchewan Saskatchewan Sask 1st Call
1-866-828-4888
www.clickbeforeyoudig.com
Manitoba Manitoba Common Ground
Alliance
1-800-940-3447
www.clickbeforeyoudig.com
Ontario Ontario One Call
1-800-400-2255
www.clickbeforeyoudig.com
Quebec Quebec Info-Excavation
1-800-663-9228
www.clickbeforeyoudig.com
Northwest Territories

Enbridge Pipelines Inc.
1-867-587-7015 (Collect)
www.clickbeforeyoudig.com

United States

In the U.S., 811 is the national one-call number. Dialing 8-1-1 will connect you directly to your local one-call center. For more information about the national one-call number, visit call811.com.

Most states require excavators to notify a local one-call center of any proposed digging or soil-disturbing activity at least two, sometimes three, business days before beginning any excavation. This is a free service.

When you call 811, the operator will redirect your call to your local state one-call center and request the location where you plan on doing work. Your call will then be routed to Enbridge, and we will send a locator to mark the locations where you can dig safely within a few days.

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Enbridge Companies

EGD

Enbridge Gas Distribution

Canada's largest gas distribution company. Serving 1.9 million customers in Ontario, Quebec and New York State.

Enbridge Gas New Brunswick

Enbridge Gas New Brunswick

Distributing natural gas to institutional, commercial, industrial and residential customers across nine New Brunswick communities.

ENB company image

Enbridge Inc.

Enbridge Inc. (ENB) is a publicly-traded corporation on the New York and Toronto stock exchanges.

Enbridge U.S.

Enbridge's U.S. operations - a leader in energy transportation in the Midwest, Mid-Continent and Gulf Coast regions of the United States.

Enbridge Energy Partners

A U.S. master limited partnership with oil and gas delivery assets.

Enbridge Income Fund Holdings

Enbridge Income Fund Holdings

Enbridge Income Fund Holdings Inc. (EIFH) is a publicly-traded Canadian Corporation that invests in low-risk energy infrastructure assets.

Enbridge Technology

Provides pipeline and natural gas distribution consulting and training services internationally.

Midcoast Energy Partners

Midcoast Energy Partners

Midcoast Energy Partners (MEP) serves as EEP’s primary vehicle for owning and growing its natural gas and natural gas liquids (NGL) midstream business in the U.S.

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Emergency Contacts

Pipeline Emergencies

CANADA:

Enbridge Pipelines Inc. (incl. Norman Wells Pipeline)
1-877-420-8800
Enbridge Pipelines (Saskatchewan) Inc.
1-888-420-4357
Enbridge Pipelines (Athabasca) Inc.
1-888-813-6844



Natural Gas Emergencies in Ontario

Enbridge Gas Distribution Customers
1-866-763-5427
(1-866-smelgas)


UNITED STATES:

Illinois, Indiana, Kansas, Michigan, Minnesota, Missouri, New York, Ohio, Eastern Oklahoma, Wisconsin, Pembina County, North Dakota:
1 (800) 858-5253

North Dakota, Eastern Montana, Polk County, Minnesota:
1 (888) 838-4545

Texas, Western Oklahoma, Mississippi, Arkansas:
1 (888) 650-8099

Louisiana:
1 (877) 548-1800

Western Montana (electric transmission line):
1 (888) 780-8831