Your role in safe energy delivery

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Enbridge’s Number 1 priority is safety—of the public and the communities where we live and work, of the over 10,000 members of our team across North America, and of the environment.

We're continuously striving to improve our safety performance so that we can transport, generate and deliver the energy we all count on as safely as possible.

You have a role to play as well in the safe and reliable operation of the energy systems that power our communities and society.

How you can help

There are two key ways you can contribute to the safety and reliability of Enbridge’s systems in your community.

First, make sure to call or click before you dig. It’s free, helps prevent accidental damage to our systems and could save your life.

In the United States call 8-1-1, and in Canada visit clickbeforeyoudig.com, two to three working days before you plan to do any excavation – from landscaping activities like planting trees, digging a new garden or building fences, to clearing brush or larger construction work – so that a locator can visit and mark underground utilities. Second, be aware of the warning signs of a pipeline or gas distribution system leak and know what to do to stay safe in the event of an emergency.

Second, be aware of the warning signs of a pipeline or gas distribution system leak and know what to do to stay safe in the event of an emergency.

Search recognizing a pipeline leak to find out how to identify a potential leak and the critical safety actions you should take in the event of an incident.

If an incident occurs, your quick action and notification of emergency services and Enbridge can save lives and help protect your home, your community and the environment. If you suspect a pipeline or gas distribution system leak or emergency, first make sure that you and those around you are safe and then, when it is safe to do so, call 9-1-1 and then call Enbridge’s 24-hour emergency hotline for your area.

Emergency contacts

Crude oil pipeline emergencies


CANADA


Alberta, Saskatchewan, Manitoba, Ontario, Quebec
1-877-420-8800


UNITED STATES


Illinois, Indiana, Kansas, Michigan, Minnesota, Missouri, Eastern Montana, New York, North Dakota, Ohio, Eastern Oklahoma, Wisconsin
1-800-858-5253

Texas, Western Oklahoma, Arkansas
1-888-650-8099

Louisiana
1-877-548-1800


Natural gas pipeline emergencies


CANADA AND THE UNITED STATES


1-888-650-8099

Renewable and power transmission emergencies


CANADA AND THE UNITED STATES


1-888-650-8099

Alberta and Western Montana electric transmission line
call 911 then call 1-888-780-8831


Natural gas distribution and storage emergencies


CANADA


Ontario
1-866-763-5427 (Gas)
1-800-255-1431 (Gas storage)

Quebec (Gazifère)
1-819-771-8321

Enbridge Gas New Brunswick
1-800-994-2762

St Lawrence Gas
1-800-673-3301

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