Enbridge Inc. - Services

Customer Works

Enbridge has a 70% joint venture interest in CustomerWorks, which provides service covering the entire meter-to-cash process, including information technology, fleet services, call management centre, customer care and billing. CustomerWorks provides services to more than 2.4 million customers including customers of Terasen and EGD. In August 2002, CustomerWorks outsourced the provision of its customer care services to a new entity owned and operated by Accenture Inc.

NetThruPut

In January 1999, NetThruPut Inc., formerly known as the Enbridge Petroleum Exchange Inc., an independent subsidiary of Enbridge Inc., launched Canada's first Internet-based crude oil exchange. The exchange offers real time information on pricing and market conditions, providing secure electronic connection to a wide market audience, anonymous transactions, guaranteed payment and simplified administration for contractual procedures.

Tidal Energy

Tidal Energy Marketing Inc. is a full-service crude oil marketer headquartered in Calgary, Alberta, Canada. Tidal is 100% owned by Enbridge Inc. A gatherer of North American crude oil, Tidal markets volumes that cover the full range of crude types including condensate, light sweet and sour, as well as several heavy blends.

Aux Sable

Enbridge holds a 42.7% interest in the Aux Sable natural gas liquids extraction and fractionation facility. This facility processes up to 1.6 billion cubic feet of natural gas per day delivered through the Alliance pipeline and recovers ethane, propane, butane and pentane. In 2006, Aux Sable entered into a memorandum of agreement with BP Products North America Inc. to sell all of its NGL production to BP at its facilities near Chicago.

Enbridge Gas Services

Enbridge Gas Services manages Enbridge's merchant capacity commitments on the Alliance and Vector natural gas pipelines. Gas Services also includes Enbridge Energy Services, which has been involved in natural gas marketing since 1988 and has established itself as a leader in the markets it serves. Originally the Energy Services Division of U.S. Oil Co., Inc., it was acquired by Enbridge effective January 1, 2005, and renamed Enbridge Energy Services Inc. The group is focused on delivering energy-related services tailored to the specific needs of large commercial and industrial customers in the United States Midwest.