Enbridge created this report using the 2002 GRI Sustainability Reporting Guidelines.
As part of those guidelines, we have included this GRI content index, which allows
readers to quickly assess the degree to which Enbridge has included information and
indicators contained in the GRI guidelines. Our sustainability reporting has evolved
over the years and will continue to do so to meet all GRI guideline requirements.
Enbridge is committed to a strategy of continual improvement to reflect existing
and emerging standards of CSR practices and reporting.
| GRI* |
GRI guideline/indicator |
2006
CSR Report |
2005
CSR Report |
More information/comments |
|
VISION & STRATEGY |
|
|
|
| 1.1 |
Description of vision and strategy |
 |
 |
Cover & P. 3 |
| 1.2 |
CEO statement |
 |
 |
P. 3 |
|
PROFILE |
|
|
|
|
Organizational profile |
|
|
|
| 2.1 |
Name of reporting organization |
 |
 |
Cover |
| 2.2 |
Major services |
 |
 |
About Enbridge |
| 2.3 |
Operational structure |
 |
 |
About Enbridge |
| 2.4 |
Major divisions, subsidiaries, joint ventures |
 |
 |
P. 71-76 |
| 2.5 |
Countries of operation |
 |
 |
About Enbridge |
| 2.6 |
Nature of ownership |
 |
 |
P. 71-76 |
| 2.7 |
Nature of markets served |
 |
 |
About Enbridge |
| 2.8 |
Scale of operation |
 |
 |
About Enbridge |
| 2.9 |
List of key stakeholders |
 |
 |
P. 1 |
|
Report scope |
|
|
|
| 2.10 |
Contact person |
 |
 |
Inside back cover |
| 2.11 |
Reporting period |
 |
 |
P. 1 |
| 2.12 |
Date of previous report |
 |
 |
P. 1 |
| 2.13 |
Boundaries of report |
 |
 |
P. 1, 71 |
| 2.14 |
Significant changes to business |
 |
 |
P. 15-19 |
| 2.16 |
Explanations for restated information from previous reports |
 |
 |
P. 71-76 |
|
Report profile |
|
|
|
| 2.17 |
Decisions to apply or not apply GRI principles |
 |
 |
P. 2 |
| 2.18 |
Criteria/definitions used in accounting for economic, environmental and social costs/benefits |
 |
 |
P. 16-19 |
| 2.19 |
Significant changes in measurement methods |
 |
 |
P. 22-23, 71-76 |
| 2.20 |
Policies and internal practices to provide assurance, completeness and reliability of information |
 |
 |
P. 1, 2, 70 |
| 2.21 |
Policy and current practice for independent assurance for full report |
 |
 |
P. 1, 2, 70 |
| 2.22 |
Means by which report users can obtain additional information |
 |
 |
Inside back cover and throughout report |
|
STRUCTURE AND GOVERNANCE |
|
|
|
| 3.1 |
Governance structure |
 |
 |
P. 9-13 |
| 3.2 |
Percentage of the Board of Directors that are independent, non-executive directors |
 |
 |
P. 9 |
| 3.3 |
Processes for determining required expertise of Board members |
 |
 |
Discussed in management information circular |
| 3.4 |
Board-level processes for managing environmental, economic and social risks |
 |
 |
P. 10 |
| 3.5 |
Linkage between executive compensation and achievement of organizational goals |
 |
 |
P. 10 |
| 3.6 |
Organizational structure and key individuals responsible for oversight, implementation and audit of environmental, economic and social policies |
 |
 |
P. 11 |
| 3.7 |
Mission and value statements, codes of conduct, policies relevant to economic, environmental and social performance |
 |
 |
P. 4-7 |
| 3.8 |
Mechanisms for shareholders to provide direction to Board |
 |
 |
Discussed in management information circular |
|
Stakeholder engagement |
|
|
|
| 3.9 |
Identification and selection of major stakeholders |
 |
 |
P. 1, 60 |
| 3.10 |
Approaches to stakeholder consultation |
 |
 |
P. 60-63 |
| 3.11 |
Type of information generated by stakeholder consultation |
 |
 |
P. 60-63 |
| 3.12 |
Use of information resulting from stakeholder engagements |
 |
 |
P. 60-63 |
|
POLICIES AND MANAGEMENT SYSTEMS |
|
|
|
| 3.13 |
Use of precautionary principle |
 |
 |
P. 26 |
| 3.14 |
Use of externally developed voluntary charters or principles |
 |
 |
P. 63-64 |
| 3.15 |
Key memberships in industry associations and advocacy organizations |
 |
 |
Mentioned throughout report |
| 3.16 |
Policies and systems for managing upstream/ downstream impacts |
 |
 |
A detailed approach to this indicator has not yet been fully developed. Should a reporting mechanism not be cost- or resource-prohibitive to develop, we will consider reporting this indicator in future reports |
| 3.17 |
Approach to managing indirect economic, environmental, social impacts from activities |
 |
 |
Planned for future reports |
| 3.18 |
Major decisions during reporting period pertaining to location/changes in operations |
 |
 |
Discussed in annual report |
| 3.19 |
Programs and procedures pertaining to economic, environmental and social performance |
 |
 |
P. 11-13 |
| 3.20 |
Status of certification of management systems |
 |
 |
Some Enbridge business unit management systems are based on certified systems but there is no company-wide certified management system. As systems are implemented they will be reported in future reports |
| 4.1 |
GRI CONTENT INDEX |
 |
 |
P. 70 |
| 5 |
SYSTEMIC AND CROSS-CUTTING INDICATORS |
 |
 |
Planned for future reports |
|
ECONOMIC PERFORMANCE INDICATORS |
|
|
|
| |
Direct economic impacts Customers |
|
|
|
| EC1 |
Net sales |
 |
 |
Discussed in annual report |
| EC2 |
Geographic breakdown of markets |
 |
 |
About Enbridge, P. 17 |
|
Suppliers |
|
|
|
| EC3 |
Cost of goods, materials and services purchased |
 |
 |
P. 18 |
| EC4 |
Percentage of contracts paid in accordance with agreed terms |
 |
 |
Enbridge pays all legitimate invoices. However, invoices in dispute are currently not tracked in aggregate. If it is not cost- or resource-prohibitive to do so, we will consider breaking out this indicator in future CSR reports |
| EC11 |
Suppliers by organization and country |
 |
 |
Enbridge does not categorize its suppliers in this manner. If it is not cost- or resourceprohibitive to do so, we will consider breaking out this indicator in future CSR reports |
|
Employees |
|
|
|
| EC5 |
Total payroll and benefits |
 |
 |
P. 18, 53 |
|
Providers of capital |
|
|
|
| EC6 |
Distributions to providers of capital |
 |
 |
P. 18 |
| EC7 |
Increase/decrease in earnings |
 |
 |
P. 15-16 |
|
Public Sector |
|
|
|
| EC8 |
Taxes paid to governments |
 |
 |
P. 18 |
| EC9 |
Subsidies received |
 |
 |
Not relevant |
| EC10 |
Donations to community |
 |
 |
P. 66-69 |
| EC12 |
Total spent on non-core business infrastructure |
 |
 |
Not discussed in report; however tracked internally |
| EC13 |
Indirect economic impacts |
 |
 |
Planned for future reports |
|
ENVIRONMENTAL PERFORMANCE INDICATORS |
|
|
|
Materials |
|
|
|
| EN1 |
Total materials used other than water |
 |
 |
Currently not tracked |
| EC7 |
Percentage of materials used that are wastes from external sources |
 |
 |
Currently not tracked |
|
Energy |
|
|
|
| EN3 |
Direct energy use |
 |
 |
P. 37-38, 71-76 |
| EN4 |
Indirect energy use |
 |
 |
P. 37-38, 71-76 |
| EN17 |
Use of renewable energy; energy efficiency initiatives |
 |
 |
P. 38-41 |
| EN18 |
Energy consumption footprint of major products |
 |
 |
Currently not tracked |
| EN19 |
Other indirect energy use/implications |
 |
 |
Currently not tracked |
|
Water |
|
|
|
| EN5 |
Total water use |
 |
 |
P. 35 |
| EN20 |
Water sources/ecosystems affected by use |
 |
 |
Not a major water user |
| EN21 |
Annual withdrawals of ground and surface water |
 |
 |
Not a major water user |
| EN22 |
Recycling/reuse |
 |
 |
Currently not tracked |
|
Biodiversity |
|
|
|
| EN6 |
Land owned, leased, managed in biodiversity-rich habitats |
 |
 |
P. 33-34 |
| EN7 |
Major impacts on biodiversity |
 |
 |
P. 33-34 |
| EN23 |
Total amount of land owned, leased or managed for production activities/exact time use |
 |
 |
Currently not tracked |
| EN24 |
Amount of impermeable surface as percentage of land purchased/leased |
 |
 |
Currently not tracked |
| EN25 |
Impacts of activities/operations on protected/sensitive areas. |
 |
 |
P. 33-34 |
| EN26 |
Changes to natural habitats from activities; percentage of habitat protected/restored |
 |
 |
Currently not tracked on aggregate basis |
| EN27 |
Programs/targets for protecting/restoring native ecosystems |
 |
 |
P. 33-34 |
| EN28 |
Number of IUCN Red List species with habitats in areas affected by operations |
 |
 |
Currently not tracked |
| EN29 |
Business units operating or planning operations in or near protected/sensitive areas |
 |
 |
P. 33-34 |
|
Emissions, effluents and waste |
|
|
|
| EN8 |
GHG emissions |
 |
 |
P. 22-26, 71-76 |
| EN9 |
Ozone-depleting substances |
 |
 |
P. 29 |
| EN10 |
NOX, SOX and other air emissions |
 |
 |
P. 26-29 |
| EN11 |
Waste |
 |
 |
P. 34-36, 90-96 |
| EN12 |
Key discharges to water |
 |
 |
P. 35 |
| EN13 |
Significant spills |
 |
 |
P. 29-30, 71-76 |
| EN30 |
Other indirect GHG emissions |
 |
 |
Not discussed in report; however, tracked internally |
| EN31 |
Hazardous wastes |
 |
 |
P. 35-37, 71-76 |
| EN32 |
Water sources/ecosystems affected by discharges of water and runoff |
 |
 |
P. 35 |
|
Suppliers |
|
|
|
| EN33 |
Performance of suppliers |
 |
 |
Currently not tracked |
| EN14 |
Significant impacts of principal products and services |
 |
 |
Currently not tracked |
| EN15 |
Percentage of weight of products sold reclaimable |
 |
 |
Currently not tracked |
| EN16 |
Incidents/fines for non-compliance |
 |
 |
P. 12-13 |
|
Transport |
|
|
|
| EN34 |
Environmental impacts of transportation used |
 |
 |
P. 26-29, 71-76 |
|
Overall |
|
|
|
| EN35 |
Environmental expenditures |
 |
 |
Currently not tracked on aggregate basis |
|
SOCIAL PERFORMANCE INDICATORS |
|
|
|
|
Labour practices and decent work:Employment |
|
|
|
| LA1 |
Breakdown of workforce |
 |
 |
P. 55, 57-58 |
| LA2 |
Net employment creation, average turnover |
 |
 |
P. 55 |
| LA12 |
Employee benefits |
 |
 |
P. 52-58 |
|
Labor/management relations |
|
|
|
| LA3 |
Percentage of employees represented by unions |
 |
 |
P. 57-58 |
| LA4 |
Policies/procedures |
 |
 |
P. 57 |
| LA13 |
Formal worker representation |
 |
 |
P. 57-58 |
|
Health and safety |
|
|
|
| LA5 |
Practices on recording and notification of occupational accidents |
 |
 |
P. 48-52 |
| LA6 |
Formal joint health and safety committees |
 |
 |
P. 48-52 |
| LA7 |
Safety statistics |
 |
 |
P. 48-52, 71-76 |
| LA8 |
Policies or programs on HIV/AIDS |
 |
 |
Not relevant |
| LA14 |
Compliance with ILO Guidelines for Occupational Health Management Systems |
 |
 |
Enbridge is compliant with other international standards (BSI 18001) |
|
Training and education |
|
|
|
| LA9 |
Average hours of training |
 |
 |
Currently not tracked on an aggregate basis. However, this report provides average hours of EH&S training for some business units |
| LA16 |
Programs to support continued employability |
 |
 |
P. 52-57 |
| LA17 |
Programs for skills management and lifelong learning |
 |
 |
P. 52-57 |
|
Diversity and opportunity |
|
|
|
| LA10 |
Equal opportunity policies or programs |
 |
 |
P. 55 |
| LA11 |
Composition of senior management and corporate governance bodies |
 |
 |
This information is publicly available at www.enbridge.com |
|
Human rights |
|
|
|
| HR1 |
Policies, guidelines and procedures |
 |
 |
P. 63-66 |
| HR2 |
Consideration of human rights impacts as part of investment and procurement decisions |
 |
 |
P. 63-66 |
| HR3 |
Policies and procedures to evaluate human rights performance of suppliers and contractors |
 |
 |
P. 63-66 |
| HR8 |
Employee training on human rights policies and practices |
 |
 |
P. 63-66 |
| HR4 |
Policies and procedures to prevent all forms of discrimination |
 |
 |
See Enbridge’s Statement on Business Conduct (found at www.enbridge.com) on this matter |
| HR5 |
Policies for freedom of association and collective bargaining |
 |
 |
Discussed in this report. Enbridge’s Statement on Business Conduct (found
at www.enbridge.com)
outlines our commitments
to this matter |
| HR6 |
Policies to address child labor |
 |
 |
Enbridge complies with child labour laws, wherever we do business. Although this information is not explicitly referenced in this report, we do reference our support of the principles of the United Nations Global Compact, which calls on companies to uphold the effective abolition of child labour |
| HR7 |
Policies to prevent forced and compulsory labour |
 |
 |
See Enbridge’s Statement on Business Conduct (found at www.enbridge.com) on this matter |
| HR9 |
Appeal practices related to human rights |
 |
 |
Enbridge’s Statement on Business Conduct (found at www.enbridge.com) outlines our commitments to this matter. More explicit language outlining the appeals process in place will be included in future reports |
| HR10 |
Employee grievance systems |
 |
 |
See Enbridge’s Statement on Business Conduct (found at www.enbridge.com) on this matter |
| HR11 |
Human rights training for security personnel |
 |
 |
P. 63-64 |
| HR12 |
Policies and procedures to address the needs of indigenous peoples |
 |
 |
P. 61-63 |
| HR13 |
Jointly managed community grievance mechanisms |
 |
 |
Not relevant |
| HR14 |
Share of operating revenues |
 |
 |
Not relevant |
|
Society |
|
|
|
| SO1 |
Policies, procedures and programs to manage impacts on communities |
 |
 |
P. 58-63, 66-69 |
| SO4 |
Awards for social, ethical and environmental performance |
 |
 |
P. 77-78 |
| SO2 |
Policies and procedures for bribery and corruption |
 |
 |
See Enbridge’s Statement on Business Conduct (found at www.enbridge.com) on this matter |
| SO3 |
Policies and procedures for managing political lobbying and contributions |
 |
 |
See Enbridge’s Statement on Business Conduct (found at www.enbridge.com) on this matter |
| SO5 |
Amount of money paid to political parties and institutions |
 |
 |
See Enbridge’s Statement on Business Conduct (found at www.enbridge.com) on this matter |
| SO6 |
Court decisions relating to antitrust regulations |
 |
 |
See Enbridge’s Statement on Business Conduct (found at www.enbridge.com) on this matter |
| SO7 |
Policies and procedures for managing anti-competitive behavior |
 |
 |
See Enbridge’s Statement on Business Conduct (found at www.enbridge.com) on this matter |
|
Products and services |
|
|
|
| PR1 |
Policies for customer health and safety during use of products and services |
 |
 |
Enbridge Gas Distribution provides a 1-800 customer contact number and other information services to promote the safe use of its natural gas product |
| PR2 |
Policies and procedures for product information and labeling |
 |
 |
Not relevant |
| PR3 |
Policies and procedures for consumer privacy |
 |
 |
Not discussed in this report. However, Enbridge has internal policies to protect customer information |
| PR4 |
Non-compliance with regulations for customer health and safety |
 |
 |
Not relevant |
| PR5 |
Number of compliances related to health and safety of products |
 |
 |
Not relevant |
| PR6 |
Voluntary code compliance |
 |
 |
Not relevant |
| PR7 |
Non-compliance with regulations for production information and labeling |
 |
 |
Not relevant |
| PR8 |
Policies and procedures related to customer satisfaction |
 |
 |
P. 61 |
| PR9 |
Policies and procedures for adherence to advertising standards and codes |
 |
 |
Not relevant |
| PR10 |
Breaches with advertising and marketing regulations |
 |
 |
Not relevant |
| PR11 |
Complaints concerning breaches of consumer privacy |
 |
 |
Not discussed in this report. However, Enbridge has internal policies to protect customer information |