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About This Report
This, our 2007 CSR Report, describes Enbridge’s economic, environmental and social impact on the communities where we conducted our business in 2006. Where noted, we have included selected 2007 updates.
Our 2006 CSR Report was published in October of 2006, and included 2005 data.
We have expanded our CSR reporting this year to provide readers with more in-depth information about the actions we are taking to meet our CSR commitments. Consequently, we have elected to publish more information on our website to limit the length of our printed report.
This report contains disclosure of our corporate responsibility performance. Our intent is to share information in a standardized way on issues that are most relevant to our internal and external stakeholders. Our transparency efforts and our commitment to reporting are not limited to this document. We see value in different methods of reporting and communicating, and this report complements our annual report to our shareholders and our website where we disclose our financial performance.
Report Scope and Boundary
This report covers only information on our operated assets. Where you see the words Enbridge Inc. or Enbridge, we are referring to the whole Company and its subsidiaries. Where possible, our data and statistics refer to Enbridge as a whole. When we report on a specific business unit – Liquids Pipelines, Enbridge Gas Distribution and United States Gas Transportation – we note it in the text.
Dollar figures are in Canadian dollars, unless otherwise specified.
To provide a clearer picture of our global carbon footprint and following the guidelines of the Global Reporting Initiative, Enbridge has decided to report greenhouse gas emissions data only of entities in which it has operational control over CSR policies and procedures. As a result, starting with this year’s CSR Report, we are expanding our public GHG reporting to include our U.S. assets.
Target Audiences
Our target audience consists of all of our stakeholders, including investors, government leaders, Aboriginals, regulators, landowners, employees, business partners, academics, non-governmental organizations, environmental groups, advocacy organization leaders, individuals with an interest in corporate responsibility and the communities where we do business.
Reporting Standards
The Global Reporting Initiative (GRI) is an international, multi-stakeholder effort to create a common framework for voluntary reporting of the economic, environmental and social impact of organization-level activity. This report has been prepared with reference to the GRI G3 Guidelines.
Through the improved G3 framework we believe that our reporting practices promote transparency, enhance the clarity and credibility of our communication with our stakeholders and address issues that concern stakeholders. We strongly support the GRI as a core tool for corporate social responsibility reporting because it has credibility with a broad cross-section of stakeholder groups. We are committed to using the GRI Guidelines, and we support efforts to advance reporting on the basis of the GRI. Our GRI index helps readers match this report with sections of the GRI Guidelines. For more information on GRI, visit www.globalreporting.org.
Feedback
At Enbridge, we look at a number of sources to provide feedback on our corporate social responsibility report. We do this so we can continually improve our report and our reporting process.
Enbridge takes all stakeholder feedback seriously. We welcome it, whether it is positive or negative. We invite all readers to offer feedback on this report and on Enbridge’s CSR activities. Please send feedback via e-mail to Enbridge.News@enbridge.com.
Enbridge’s Employee CSR Advisory Committee – a cross-functional group of senior staff who provide advice on CSR policies and strategies – has reviewed drafts of this report and has provided much valuable input. As well, the Company’s Corporate Disclosure Committee has reviewed drafts of this report and provided useful feedback. We also review the results of our annual employee survey before preparing our CSR Report to verify we are capturing feedback from all our employees. We look at a number of external sources including our annual customer surveys that are done to measure customer satisfaction and identify ways we can better meet our customers’ needs.
Selected information and indicators were again subject to an internal review by Enbridge’s Audit Services Department. (read our Internal Audit Assurance Statement.)
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