Enbridge's CSR Policy

All Enbridge employees and contractors will adopt the CSR consideration described in this policy into their day-to-day work activities. Enbridge leaders will act as role models by incorporating those considerations into decision-making in all business activities. Enbridge's leader will ensure that appropriate organizational structures are in place to effectively identify, monitor and manage CSR issues and performance relevant to our businesses. This Policy is built on the following areas that reflect existing and emerging standards of CSR:

Business Ethics and Transparency

• Enbridge is committed to maintaining the highest standards of integrity and corporate governance practices in order to maintain excellence in its daily operations, and to promote confidence in our governance systems;
• Enbridge will conduct its business in an open, honest, and ethical manner;
• Enbridge recognizes the importance of protecting all of our human, financial, physical, informational, social, environmental, and reputational assets;
• Enbridge will advise our partners, contractors, and suppliers of our CSR Policy, and will work with them to achieve consistency with this policy; and
• Enbridge is committed to measuring, auditing and publicly reporting performance on its CSR programs.

Environment, Health and Safety

• Enbridge is committed to protecting the health and safety of all individuals affected by our activities, including our employees, contractors and the public. Enbridge will provide a safe and healthy working environment, and will not compromise the health and safety of any individual. Our goal is to have no accidents and mitigate impacts on the environment by working with our stakeholders, peers and others to promote responsible environmental practices and continuous improvement;
• Enbridge is committed to environmental protection and stewardship;
• Enbridge recognizes that pollution prevention, biodiversity and resources conservation are key to a sustainable environment, and will effectively integrate these concepts into our business decision-making; and
• All employees are responsible and accountable for contributing to a safe working environment, for fostering safe working attitudes, and for operating in an environmentally responsible manner.

Stakeholder Relations

• Enbridge will engage stakeholders clearly, honestly, and respectfully; and
• Enbridge is committed to timely and meaningful dialogue with all stakeholders, including shareholders, customers, and employees, indigenous peoples, governments, regulators, and landowners, among others.

Employee Relations

• Enbridge will ensure that employees are treated fairly and with dignity and consideration for their goals and aspirations and that diversity in the workplace is embraced;
• Enbridge will apply fair labour practices, while respecting the national and local laws of the countries and community where we operate; and
• Enbridge is committed to providing equal opportunity in all aspects of employment and will not engage in or tolerate unlawful workplace conduct, including discrimination, intimidation, or harassment.

Human Rights

• Enbridge recognizes that governments have the primary responsibility to promote and protect human rights. Enbridge will work with governments and agencies to support and respect human rights within our sphere of influence;
• Enbridge will not tolerate human rights abuses, and will not engage or be complicit in any activity that solicits or encourages human rights abuse; and
• Enbridge will always strive to build trust, deliver mutual advantage and demonstrate respect for human dignity and rights in all relationships it enters into, including respect for cultures, customs and values of individuals and groups.

Community Investment

• Enbridge stresses collaborative, consultative, and partnership approaches in our community investment programs;
• Enbridge will integrate community investment considerations into decision-making and business practices, and will assist in local capacity building to develop mutually beneficial relationships with communities;
• Enbridge will contribute to our host communities' quality of life by supporting innovative programs in health, education, social services and the environment, as well as cultural and civic projects; and
• Enbridge will strive to provide employment and economic opportunities in the communities where we operate.

Our Values

Integrity At Enbridge, we operate with integrity, honesty and transparency in all of our dealings with stakeholders. We operate to the highest ethical standards with our customers, shareholders, employees, partners, landowners, regulators and others with whom we interact. We communicate openly and honestly.

Accountability At Enbridge, we are accountable for our actions - as individuals and as an organization. It is everyone's responsibility to be the best he or she can be at all times, whether dealing with customers, shareholders, partners or other members of the Enbridge team.

Innovation and flexibility At Enbridge, we embrace innovation and learning, both for the organization and for our people. We are open to change, adaptable to evolving circumstances, and flexible. We value agility and the ability to move quickly to anticipate and respond to a changing business environment, creating new solutions for new challenges.

Value creation At Enbridge, we create value for our shareholders and business partners. We strive to deliver a prosperous future for our shareholders, partners, customers and employees, through growth in the enterprise that adds value, and through excellence in customer service.

Social responsibility At Enbridge, we value the safety of our employees and the public, a clean and healthy environment, and strong and vibrant communities. We are committed to sustaining these essential values through socially responsible operations and involvement in our communities.

CSR MANAGEMENT STRUCTURES – Engaging the business

Since 2004, Enbridge has had an Employee CSR Advisory Committee – a cross-disciplinary group that involves senior staff from across our different business units. This committee of about 20 employees provides advice to senior management on CSR policies, strategies, planning and performance. In 2006 and early 2007, this committee met two times.

A number of advisory groups made up of CSR Committee members and other employees address specific CSR activities as they relate to Enbridge projects and operations. There are three sub-committees of the Employee CSR Advisory Committee: the Aboriginal Advisory Sub-Committee, the Climate Change Sub-Committee and the Community Investment Sub-Committee. Their activities include advising on project-specific matters, such as creating procurement and contracting policies and programs for pipeline initiatives that traverse First Nations and Aboriginal lands.

The sub-committees and Employee CSR Advisory Committee report to Bonnie DuPont, Group Vice President, Corporate Resources. Ms. DuPont is a member of Enbridge’s Corporate Leadership Team and is responsible for informing the Board of Directors of Enbridge Inc. about our company’s CSR activities.