CSR Highlights
Enbridge continues to look for new ways to enhance our employees’ and stakeholders’ quality of life, and we’ve implemented many programs and policies to help us.
We’ve intensified our efforts to make our operations as safe as they possibly can be for everyone – and we’ll never stop improving in this area. Our efforts are particularly heartfelt in light of the two incidents we experienced over the past year that claimed the lives of three Enbridge employees. David Mussatti Jr. and Steve Arnovich died on November 28, 2007, and Henri St. Pierre died on March 24, 2008.
Enbridge has continued implementing programs that reinforce our Enbridge People Strategy, which is based on our belief that people are the basis of our success. Under the People Strategy, in 2007, we implemented talent management and workforce planning procedures that improved leaders’ ability to manage the attraction, retention, and transition of our workforce. These procedures focus on employee engagement, leadership and workforce development, succession management, mentorship, and knowledge transfer.
Under the People Strategy, we also strengthened our performance management procedures; reviewed our compensation, benefit, and incentive programs; acted on our commitment to maintaining a diverse and inclusive work environment; and enhanced our employee communications, involvement, and engagement practices.
In the area of Human Rights, Enbridge continued to act on the tenets of our CSR Policy and Statement on Business Conduct, both of which maintain that we will always strive to build trust, deliver mutual advantage, and demonstrate respect for human dignity and rights in all relationships into which we enter and that we will respect the cultures, customs, and values of individuals and groups. Both the policy and the statement apply to all of Enbridge’s operations, regardless of the country in which we are operating.
Enbridge also continued our community relations, Aboriginal and Native American relations, and community investment work. Particularly in these times of change and rapid growth, we believe that by effectively communicating with our stakeholders, we can mutually identify, address, and solve issues – either before a project is approved by regulators, during project construction, or after a pipeline, facility, or service is operational.
We also believe that, by partnering with stakeholders in the communities in which we live and work, we can help build sustainable communities in four inter-related areas: Education, Health & Safety, Culture & Community, and Environment. We believe that the time, effort, and investments we make in our communities are an essential part of being a good neighbour and operator in our various geographic regions.
To ensure that our pipelines are safe, Enbridge regularly conducts compliance audits and inspections on all of our liquids and gas pipelines in all of our operating areas. We also employ inspectors and third-party testing firms to check for compliance with construction specifications, regulations, permits, and landowner agreements during new pipeline construction. And we subject all of Enbridge’s pipelines to regular leak survey inspection and corrosion survey schedules.
We know we have to continually evolve our performance in the social arena as our stakeholders’ expectations change. So, as we grow our programs and initiatives in this area we are working closely with our stakeholders and community leaders – and listening carefully to the good thinking that is offered to us by people such as Tabitha Rice, Vice President, Texas Children’s Hospital, Lucille Pacey, Executive Director, Vancouver Arts Umbrella, and Jeff Spalding, President & CEO, Calgary's Glenbow Museum.