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Social Scorecard

Objective 2006 Result 2007 Result Target Challenges
Be best-in-class in operational health and safety in all our geographic regions. Liquids Pipelines received the CEPA 2006 award for the lowest injury frequency rate in Canada in the large pipeline category. Enbridge Gas Distribution won the 2006 American Gas Association (AGA) Safety Achievement Award. Some of improvements made. However, tragically, two incidents (one in 2007 and one in 2008) claimed the lives of three Enbridge employees. Strive for zero accidents, injuries, or incidents. Maintaining the best possible health and safety practices in a time of significant growth.
Set and communicate targets for days-away injury frequency and severity, reportable vehicle accidents, emergency response, inspections, leak repairs, and third-party damages. Both our Liquids Pipelines and Gas Transportation businesses added safety performance categories to their “scorecard” for their short-term incentive reward plans. The addition of safety performance categories to short-term incentive reward plans has had a direct and positive influence on some Performance Indicators. The number of medical aid injuries and recordable injuries both decreased. Strive for zero accidents, injuries, or incidents. Enbridge’s rapid expansion, combined with a new and growing workforce.
Invest in an integrated set of talent management initiatives. In our annual employee survey, Enbridge’s employee engagement score exceeded the North American average and, in some business units, exceeded the benchmarks. We began formalizing the Women@Enbridge Community, an initiative focused on leadership development for women in leadership roles and emerging leaders. In 2007, Enbridge implemented initiatives related to:
  • Talent management and workforce planning
  • Performance management
  • Total compensation
  • Positive work environment
  • Employee communications
  • Employee involvement and engagement
  • Labour relations and collective bargaining
 Attract the best talent and develop, engage, and retain our workforce. Highly competitive talent market.
Communicate with our stakeholders to identify and address issues. Liquids Pipelines enhanced our website to share information about the business unit’s expansion projects to help landowners and all stakeholders understand the projects. Also, we held landowner open houses regarding our Southern Lights. Line 4 expansion, and Alberta Clipper projects and launched our largest U.S. direct mail program to date. Undertook an unprecedented number of construction projects in North America and, along with them, met with thousands of landowner, Aboriginal and Native American stakeholders from British Columbia to Texas. Open, transparent, proactive, frequent communications with stakeholders. Meeting stakeholders’ diverse needs and expectations.
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