Enbridge Inc.
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CORPORATE SOCIAL RESPONSIBILITY 2004
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Corporate Profile
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At Enbridge, we are building on formal policies and systematic processes to address Corporate Social Responsibility throughout our organization.

Corporate Profile

Enbridge is a leading supplier of energy delivery services. We deliver crude oil and natural gas to heat homes, power transportation systems and provide fuel and feedstock for industries. Our vision is to be North America's leading energy delivery company while adding long-term value for our shareholders. Key to this vision is our newly established commitment to Corporate Social Responsibility, which will guide our business decision-making each day as we combine economic realities with social and environmental considerations. Putting this commitment into action will help our company to earn our public "license to operate" in our different areas of operation and contribute to building a sustainable enterprise for the long-term.

Our business includes the following operations:

  1. The combined Enbridge (Canada) and Lakehead (U.S.) liquids systems consist of approximately 13,300 kilometres (8,300 miles) of mainline pipe. In 2003, these systems delivered approximately 2.2 million barrels per day.
  2. U.S. Natural Gas Business consists of natural gas transmission and gathering pipelines and processing and treating businesses in the Mid-Continent and Gulf Coast areas of the United States.
  3. Gas Pipelines includes our investments in the Alliance and Vector natural gas pipelines in Canada and the United States.
  4. Gas Distribution operates Enbridge Gas Distribution, serving about 1.7 million customers in southern Ontario and distributing over 450 billion cubic feet of natural gas each year.
  5. Enbridge International includes a 24% interest in OCENSA, a liquids pipeline in Colombia that transports 60% of the country's crude oil production, and a 25% interest in CLH, the dominant liquids products pipeline network in Spain.

A detailed description of our various businesses and affiliates is found in the Enbridge 2003 Annual Report.

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QUESTION
What is Enbridge doing regarding independent verification of its corporate social responsibility practices?
We are committed to implementing verification and assurance practices to ensure the credibility and quality of corporate public reporting on social, environmental and economic performance. More and more, credibility is given to corporate reports prepared "in accordance with" the GRI guidelines, and this year we have done so as well. Over the next few years, we will be taking incremental steps to include audits and assurances of the data contained in our future corporate social responsibility reports.