Enbridge Inc.
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CORPORATE SOCIAL RESPONSIBILITY 2004
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Management Systems

Our business units apply management systems specifically adapted to their activities and business needs. These systems focus our company's EH&S objectives, improve worker safety, reduce adverse impacts on health and the environment, and measure our progress. An outcome of these systems is increased consistency of EH&S activities, closely tied to our business and Corporate Social Responsibility objectives. During the past year, we refined the scope and functionality of these systems. A few examples illustrate this point:

  1. Liquids Pipelines revised its health and safety management system to align with BSI 18001, an internationally recognized standard that sets up specific requirements for developing comprehensive management systems;
  2. Gas Distribution integrated programs to address ergonomics, incident investigation, hazardous waste management and the transportation of dangerous goods; and
  3. Our U.S. Natural Gas Business installed Ops Environmental, a comprehensive data management program. This data gathering, processing and administrative system provides a thorough status tracking system for our system operators and managers to meet all EH&S compliance tasks. By year-end,the program was implemented at 77 facilities.

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