Enbridge Inc.
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CORPORATE SOCIAL RESPONSIBILITY 2004
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U.S. Natural Gas Business

  2001 2002 2003 2003
OPERATIONS1     Pipeline Trucking
Gas transmission volume2
(billion cubic feet per day)
4 5.2 5.2  
Deliveries(barrels per day)3 4,500 5,500 5,500 60,000
Barrel miles4 180,000 407,000 293,000 114,000
Length of right-of-way (miles) 2,400 6,400 6,4305 45
Length of pipeline (miles) 4,100 7,500 7,500 45
Employees 337 616 515 162
EH&S MANAGEMENT        
Major incidents6 3 1 0 2
Regulatory notifications7 4 3 10 1
EH&S fines and penalties8
(thousand dollars)
46 16.9 53.5 0.5
EH&S training        
Total hours 700 4,600 7,800 1,850
Hours per employee9     29.4 11.4
EH&S professionals (full-time) 1 6 9 1
ENVIRONMENTAL PERFORMANCE10        
Reportable spills11        
Spills (number)12 5 1 2 2
Spill volume (barrels) 517 2 11 21
HEALTH AND SAFETY13        
Employee days away injury frequency
(days away injuries per 200,000 hours worked)
2.40 0.19 0.19 1.23
Employee days away severity
(days away per 200,000 hours worked)
29.19 7.86 0.19 111.56
Employee recordable injury frequency
(recordable injuries per 200,000 hours worked)14
5.63 1.07 1.55 2.47
Preventable m otor vehicle incident frequency
(incidents per million miles driven)
3.81 1.21 2.59 1.61

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1 Unless otherwise noted, data covers natural gas transmission, gathering, processing and trucking operations of Enbridge Energy Partners, L.P.
2 Reflects aggregate throughput capacity of Enbridge Energy Partners, L.P., natural gas transmission, gathering and processing lines.
3 1 barrel = 0.159 cubic metres or 42 U.S. gallons.
4 Barrel miles are the number of barrels delivered multiplied by the distance traveled in miles.
5 Includes 4,000 right-of-way miles for transmission, processing and gathering and 46 miles for Dufour Petroleum.
6 Major incidents are EH&S events that result in a critical employee or contractor injury or fatality, significant regulatory enforcement action, a liquid spill in excess of 100 barrels or significant adverse impact to the environment.
7 Regulatory notifications are formal written notification by regulators that Enbridge may not be adhering to the law, regulation or permit requirements. Examples of notifications include formal warnings, enforcement actions, summons and charges, notices of violation and stop and control orders. Notifications do not include field inspection reports or other informal communications. Notifications may result in fines or penalties.
8 EH&S fines and penalties are levied against the company as a result of regulatory notifications. Fines and penalties in a particular year often relate to activities in prior years. Reported in U.S. dollars.
9 Measures hours of EH&S training per operations employee. Does not include additional training provided to office employees.
10 Because of different regulatory requirements and business needs,our U.S. Natural Gas Business does not track some corporate performance indicators. A key priority of this business operation is full compliance with existing regulatory requirements. The company's management system provides accountability for achieving this performance.
11 Reportable spills are any spill reportable to a regulatory jurisdiction.
12 Includes liquid spills from gas transmission and the limited number of liquids pipelines that are included in the U.S.Natural Gas Business segment.
13 Health and safety statistics refer only to Enbridge employees.
14 Includes days away and medical aid injuries.

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