Corporate Social Responsibility Report 2004

Policy Development

We engage in public policy discussions that advance industry leadership on environmental, economic and social issues. Whether consulting with government policy-makers or reviewing our projects with regulators and local communities, we look for opportunities to offer up ideas and solutions that reflect the interests of our customers, shareholders and other stakeholders.

During 2003, we focused our efforts on several issues:

climate change In Canada, the energy industry consulted with the federal government on actions to meet our country's targets under the Kyoto Protocol. Enbridge worked through industry associations such as the Canadian Energy Pipeline Association (CEPA) and the Canadian Gas Association (CGA) to provide constructive input. In these discussions and our own meetings with government officials, we stressed the importance of a coordinated response by industry and provincial and federal governments in tackling this issue;

responsible energy use by consumers Gas Distribution contributed to policy development on energy conservation issues,actively participating in the Ontario Energy Board's review of demand-side management programs in the electricity and natural gas sectors; and

Canada-U.S.relationships Enbridge emphasized the need for international public dialogue to strengthen business relationships between Canada and the United States. In 2003, for example, Enbridge President &CEO Pat Daniel met with U.S. Ambassador Paul Cellucci to discuss security of crude oil supply and opportunities to move northern gas to market. In early 2004, Enbridge also sponsored the Woodrow Wilson Forum on Cross-Border Business at the University of Calgary.

Enbridge views international investment as a complement to continued growth and expansion of our core North American businesses. It is an opportunity for us to apply our pipeline and terminaling expertise in other countries that we consider to be good long-term investments with growth potential and manageable risk levels. We believe our investment and presence in Colombia helps that country and its people, not only through jobs, training, community investment and a better standard of living that comes from economic development, but also by being committed to promote and protect human rights within our sphere of influence.