Summary of Performance Indicators

ENBRIDGE GAS DISTRIBUTION

	2000	2001	2002	2003	2004
OPERATIONS¹
Gas distribution volumes (billion cubic feet)	419	413	413	433	430
Length of pipeline (thousand kilometres)²	27.0	28.0	29.0	30.5	710
Number of employees	1,681	1,780	2,008	1,682	1,607
EH&S MANAGEMENT
Major incidents³	0	0	1	3	0
Regulatory notifications⁴	7	4	3	3	3
EH&S fines and penalties (thousand dollars)⁵	0	0	0	0	0
EH&S training
Total hours⁶	n/a	n/a	4,939	4,166	4,646
Hours per employee⁷	n/a	n/a	2.46	4.03	5.30
EH&S professionals (full-time)⁸	11	12	11	10	10
ENVIRONMENTAL PERFORMANCE
Greenhouse gas emissions ⁹
Direct emissions (thousand tonnes of CO₂E)	323	329	308	309	301¹⁰
Indirect emissions (thousand tonnes of CO₂E)	9	9	8	7	7¹⁰
Net emission intensity (tonnes of CO₂E per petajoule of energy delivered)	737	732	760	711	682¹⁰
Energy
Energy use (thousand gigajoules)	1,142	1,323	911	938	1,167
Energy intensity (thousand gigajoules per million cubic metres of throughput)	2.7	3.2	2.2	2.2	2.7
Reportable spills¹¹
Number of Spills (gas)¹²	0	1	0	1	0
Number of Spills (liquid)	5	1	1	0	0
Spill volume (litres of liquid)	6,000	5	180	0	0
Spill volume rate (barrels per billion cubic feet of throughput)	14.2	0.01	0.45	n/a	n/a
Waste
Waste to offsite disposal
Total non-hazardous waste (tonnes)	978	469	565	958	998
Total liquid Ontario Ministry of Environment registrable waste (thousand litres)¹³	39	46	132	196	230¹⁴
Total solid Ontario Ministry of Environment registrable waste (kilograms)¹³	150,000	38,000	7,789	2,202	2,296
Recycled material (tonnes)	500	40	431	444	469
SOCIAL PERFORMANCE
Health and safety
Employee days away injury frequency (days away injuries per 200,000 hours worked)¹⁵	0.95	0.62	1.21	0.48	0.13
Employee days away severity (days away per 200,000 hours worked)	8.61	6.98	11.27	7.45	2.83
Employee recordable injury frequency (recordable injuries per 200,000 hours worked)¹⁶	3.07	3.29	3.42	3.00	2.58
Absenteeism (days absent per employee)	5.14	4.86	4.44	4.51	3.85
Motor vehicle incident frequency (incidents per million kilometres driven)	4.44	2.98	2.75	3.32	3.22

1	Includes overall distribution system of Enbridge Gas Distribution, Gazifère, St. Lawrence Gas Company and Enbridge Gas New Brunswick.
2	Does not include gas services (pipe required from the main to serve residential, commercial or industrial buildings).
3	Major incidents are EH&S events that result in a critical employee or contractor injury or fatality, significant regulatory enforcement action or significant adverse impact to the environment.
4	Regulatory notifications are formal written notification by regulators that Enbridge may not be adhering to the law, regulation or permit requirements. Examples of notifications include formal warnings, enforcement actions, summons and charges, notices of violation and stop and control orders. Notifications do not include field inspection reports or other informal communications. Notifications may result in fines or penalties.
5	EH&S fines and penalties are levied against the company as a result of regulatory notifications. Fines and penalties in a particular year often relate to activities in prior years. Reported in Canadian dollars.
6	Includes EH&S training for employees such as driver safety, pipeline excavation safety and WHMIS (Workplace Hazardous Material Information System).

7	Measures hours of EH&S training per operations employee. Does not include additional training provided to office employees. 2002 data was reported for all employees.
8	Includes vehicle safety trainers and nursing staff in the company’s Wellness Centre.
9	Does not include customer emissions.
10	2004 data is based on the Enbridge VCR Inc. 2004 Update.
11	Reportable spills are spills reportable to a regulatory jurisdiction.
12	Does not include fugitive emissions, planned releases or third party incidents.
13	Includes wastes registered under the Ontario Hazardous Waste Information Network.
14	This increase was largely due to a water utility main break which caused water to flow into gas utility lines and resulted in Enbridge Gas Distribution having to dispose of pumped-out water as hazardous waste.
15	Measure of any work-related injury or illness that prevents a worker from reporting to work on the next calendar day.
16	Includes days away and medical aid injuries.

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