Summary of Performance Indicators

LIQUIDS PIPELINES

	2000	2001	2002	2003	2004
OPERATIONS¹
Deliveries (thousands of barrels per day)^2,3	2,072	2,109	2,088	2,189	2,189
Barrel miles (billions)^3,4	735	695	705	710	757
Length of right-of-way (kilometres)⁵	10,238	10,251	10,309	10,240	11,074
Employees	1,176	1,111	1,078	1,097	1,211
EH&S MANAGEMENT
Major incidents⁶	3	5	9	7	3
Regulatory notifications⁷	0	0	1	7	5
EH&S fines and penalties (thousand dollars)⁸	0	0	0	0	6
EH&S professionals (full-time)	22	23	22	25	28
ENVIRONMENTAL PERFORMANCE
Greenhouse gas emissions ^9,10
Direct emissions (thousand tonnes of CO₂E)	23	17	35	24	24
Indirect emissions (thousand tonnes of CO₂E)	864	915	862	925	1,045
Net emission intensity (tonnes of CO₂E per petajoule of energy delivered)¹¹	175	182	160	160	173
Energy¹²
Energy use (thousand gigajoules)	5,140	5,215	5,243	5,437	6,121
Energy intensity (thousand gigajoules per million cubic metres of throughput)	39	39	36	37	38
Reportable spills¹³
Number of spills	43	27	46	58	64
Spill volume (barrels)	7,480	25,670	14,680	6,377	3,114
Spill volume rate (barrels per billion barrel miles of throughput)	9.99	36.22	20.22	8.68	3.84
Waste^9,10,14
Recycled material (tonnes)	105	88	48	46	54
SOCIAL PERFORMANCE
Health and safety¹⁵
Employee days away injury frequency (days away injuries per 200,000 hours worked)¹⁶	0.09	0.34	0.18	0.09	0.52
Employee days away severity (days away per 200,000 hours worked)	0.09	1.97	4.25	0.09	8.15
Employee recordable injury frequency (recordable injuries per 200,000 hours worked)¹⁷	1.04	1.20	1.11	1.31	1.65
Contractor days away injury frequency (days away injuries per 200,000 hours worked)^17,18	5.92	1.59	1.59	1.07	0.82
Contractor recordable injury frequency (recordable injuries per 200,000 hours worked)^17,18	12.32	20.71	7.12	4.60	4.52
Absenteeism (days absent per employee)	3.44	3.26	3.13	2.72	3.15
Motor vehicle incident frequency (incidents per million kilometres driven)¹⁹	2.60	2.65	2.52	2.17	3.22

1	Unless otherwise noted, data covers Enbridge Pipelines Inc., Enbridge Energy, Limited Partnership (Lakehead and North Dakota systems), Enbridge Pipelines (NW) Inc., Enbridge Pipelines (Saskatchewan) Inc., Enbridge Pipelines (Athabasca) Inc., and Enbridge Pipelines (Toledo) Inc. Results for the Mid-Continent system acquired from Shell on March 1, 2004 are included in this report.
2	One barrel = 0.159 cubic metres or 42 U.S.gallons.
3	Includes Enbridge Pipelines Inc., Enbridge Energy, Limited Partnership (Lakehead System), Enbridge Pipelines (NW) Inc., and Enbridge Pipelines (Toledo) Inc.
4	Barrel miles are barrels delivered multiplied by the distance traveled in miles.
5	Includes mainline and gathering line rights-of-way.
6	Major incidents are EH&S events that result in a critical employee or contractor injury or fatality, significant regulatory enforcement action, a liquid spill in excess of 100 barrels, or significant adverse impact to the environment.
7	Regulatory notifications are formal written notification by regulators that Enbridge may not be adhering to the law, regulation or permit requirements. Examples of notifications include formal warnings, enforcement actions, summons and charges, notices of violation and stop and control orders. Notifications do not include field inspection reports or other informal communications. Notifications may result in fines or penalties.
8	EH&S fines and penalties are levied against the company as a result of regulatory notifications. Fines and penalties in a particular year often relate to activities in prior years. Reported in Canadian dollars.
9	Includes Enbridge Pipelines Inc., Enbridge Pipelines (NW) Inc., Enbridge Pipelines (Saskatchewan) Inc., Enbridge Pipelines (Athabasca) Inc. and Enbridge Midcoast Canada Operating Corp.

10	Data is based on data from the draft Enbridge VCR Inc. 2005 Update.
11	Net emissions include reductions related to any offset project.
12	Energy use includes electricity and fuel consumption in operations of Enbridge Pipelines Inc., Enbridge Pipelines (NW) Inc., Enbridge Pipelines (Saskatchewan) Inc., Enbridge Pipelines (Athabasca) Inc. and Enbridge Midcoast Canada Operating Corp.
13	Reportable spills are any spill reportable to a regulatory jurisdiction.
14	Includes office paper, aluminum, glass, metal and newspaper. Materials such as wax, waste oil, rags and batteries are recycled but not tracked.
15	Personal injury classifications are based on U.S. Occupational Safety and Health Administration (OSHA) reporting guidelines for occupational injuries and illnesses.
16	Measure of any work-related injury or illness that prevents a worker from reporting to work on the next calendar day.
17	Includes days away and medical aid injuries.
18	Contractor days away and recordable injury frequency rates include engineering project contractors. The rates do not include operations contractors, because the number of hours worked is not tracked for these contractors.
19	Motor vehicle incident frequency rates do not include incidents that occurred at of.ce locations in Edmonton, Alberta and Duluth, Minnesota and Superior, Wisconsin because mileage is not tracked for these locations.

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