For emergency responders

Enbridge's pipeline system doesn’t just run through communities—it connects them.

Pipelines are one of the safest, most efficient and most reliable way to transport energy resources. Pipelines play a vital role in our everyday lives, and are essential to our quality of life and economy—moving the products necessary for transportation, heating and cooling our homes, producing our food supply and manufacturing consumer products.

Enbridge operates thousands of miles of crude oil and natural gas pipelines throughout North America. Our top priority is operating our pipeline network safely. Our pipelines meet or exceed high government standards, and we work diligently—as we have for more than a half-century—to protect our pipeline network, because it means our neighbors and employees are protected as well.

Preparedness and quick response help to minimize the threat to the public and damage to the environment. We value the expertise you possess as emergency responders. We’re committed to strengthening our partnerships through meetings, training exercises, personal contact, and information updates. We always appreciate hearing from you and encourage you to call at your convenience whenever you have questions or concerns.

It’s important for all emergency responders along our pipeline rights-of-way to:

Preparedness means developing integrated response plans based on open communication and teamwork. Enbridge strives to ensure that local emergency services have the information they require to respond appropriately. We hold regular training exercises in select locations throughout the year to keep employees’ skills fresh, and to ensure our co-ordination with local emergency responders is strong and effective.

Shoulder to Shoulder, a series of videos produced by the Interstate Natural Gas Association of America (INGAA) and the American Petroleum Institute (API)/Association of Oil Pipe Lines (AOPL), shines a light on emergency responders and pipeline operators—and the way they work together in the unlikely event of a pipeline emergency.


Brochure kits and emergency information posters (U.S.)

For our U.S. neighbors, additional resources such as brochures and emergency response posters can be printed, downloaded or e-mailed

Public Awareness surveys

Safety is our No. 1 priority. By completing a survey, you help us better understand how to communicate pipeline safety information.