Our system-wide safety enhancements



The Marshall release, on July 26, 2010, in Marshall, Michigan, made a lasting impact on how Enbridge operates. The lessons we learned from this incident have ultimately made us a safer company.

The safety of the public and the environment, and the operational reliability of our systems, will always be our Number 1 priority. As a result of the Marshall release, we’ve since put in place a wide range of measures to enhance the safety and the reliability of our entire North American pipeline system.

These measures include:

  • Intensifying what was already an aggressive, proactive approach to pipeline integrity management. Over the past five years, through 2016, we conducted 12,614 verification digs and 1,032 in-line inspections across our crude oil and liquids pipelines system;
  • Substantially increasing our pipeline integrity management spending. Over the past five years, through 2016, we've spent $5.18 billion (USD and CAD) on system fitness and leak detection across our crude oil and liquids pipeline operations;
  • Establishing a Pipeline Control Systems and Leak Detection department;
  • Adding staff and enhancing organizational structures at our Pipeline Control Center, while also revising and enhancing all procedures pertaining to decision making, pipeline startup and shutdown, leak detection system alarms, and communication protocols as we monitor our pipeline network 24/7;
  • Reviewing and strengthening our Public Awareness programs in both the United States and Canada to inform the public about how to stay safe around our facilities and pipelines, and how to identify and report potential problems along our systems:
  • In 2016, we carried out more than 340 visits to municipal officers, first responders, and 9-1-1 dispatchers near our pipelines in Canada to maintain relationships and review emergency preparedness information;
  • In the U.S., we have operated our Emergency Response Ambassador program since 2013, building meaningful and lasting relationships with emergency responders near our pipelines and facilities. By the end of 2016, we had trained more than 200 employee ambassadors, who conduct in-person outreach with emergency responders;
  • In 2015, we sent nearly 950,000 public awareness and pipeline safety mailings to affected public, excavators, public officials, schools, farmers, landowners and tenants along our pipeline systems in the U.S. and Canada—showing them how to recognize and respond to a pipeline emergency, and ensuring they have the necessary contact information.
  • Investing and deploying more than $57 million in new response equipment, from boom to boats to skimmers, across our enterprise through to 2017;
  • Bolstering our emergency response and preparedness efforts. Over the past four years, through 2016, we held 1,925 exercises, drills and equipment deployment events across our company, for an average of 385 a year;
  • Launching a state-of-the-art, online interactive training program to help emergency responders and 9-1-1 call center personnel quickly and effectively respond to a pipeline emergency;
  • At a company-wide level, enhancing board- and executive-level governance and oversight by:
  • Creating the Operations and Integrity Committee (OIC), the most senior committee within Enbridge, chaired by the President and CEO, which meets monthly and has representation from the Executive Leadership Team and senior safety leaders from across the company;
  • Establishing the Safety and Reliability Committee of the Board, creating enhanced governance for safety, integrity, and operational risk management within Enbridge;
  • Creating the new role of Senior Vice President, Enterprise Safety and Operational Reliability, and establishing a dedicated team to support and drive company-wide safety and reliability performance.