Listening and responding to our neighbors

Enbridge’s 12th annual CSR Report takes a rigorous approach to accountability

Our stakeholders talked. We listened.

Today, Enbridge released its 2014 CSR Report, which offers an extensive look at our 2014 social and environmental performance as it relates to our business decisions, and a demonstration of transparency and accountability.

And it’s important to note that Enbridge’s 12th annual CSR Report is shaped around the Corporate Social Responsibility (CSR) and sustainability-related topics that are most relevant to our stakeholders, following a thorough assessment that solicited the views of right-of-way community members, landowners, investors, and Aboriginal and Native American representatives, among others.

“This is our 12th CSR Report, and I am pleased to say that it reflects our most rigorous approach to date to engaging our stakeholders in identifying the topics that matter most to them,” says Enbridge president and CEO Al Monaco. “As a result, it includes comprehensive discussion of our approach to sustainability challenges such as climate change, water protection, supply chain management, community economic benefits, and Aboriginal and Native American rights and engagement.”

In the spirit of transparency, the report reflects the progress we made in 2014 in some areas while also showing that we still have work to do in others. For example:

  • We improved some of our key health and safety metrics (including recordable employee injuries) but, tragically, experienced both an employee and a contractor fatality in separate incidents;
  • We invested more than $1.2 billion in system integrity and leak detection programs across our operations, reflecting our top priorities of safety and the operational reliability of our systems;
  • We invested about $31.4 million in research & development and innovation in areas such as system integrity, leak detection, damage prevention pipeline and facility monitoring, clean power, energy storage and carbon capture technology;
  • We reduced spill volumes from our crude oil and liquids pipelines below 2013 and 2012 levels, and have now delivered more than 15 billion barrels of crude oil and liquids with a safety record of 99.9994 per cent (excluding on-site spill volumes);
  • We own more than 1,600 megawatts (MW) of net renewable energy generating capacity, and continue to invest in renewable energy projects;
  • Across our enterprise, we spent about $10.524 billion on capital costs, about $1.891 billion on operating costs, and about $850 million on employee salaries; we paid about $408 million in various taxes; and invested about $16 million in donations and other community investments;
  • Our employees and contractors participated in 371 drills, exercises, and equipment deployments and we invested more than $74 million in equipment and training from 2012 to 2014 to improve our overall emergency preparedness and response capacity.

“We’re now in the process of setting more measurable and longer term CSR and sustainability-related strategic priorities,” says Enbridge’s chief sustainability officer Linda Coady. “Our 2014 CSR Report also reflects some of that work, and we look forward to, in future reports, being able to provide  even clearer alignment between our business priorities and our CSR priorities.”

Visit to view Enbridge’s full 2014 CSR Report.