Listening and responding to our customers’ needs is a fundamental priority for us.

We have a wide range of customers—from energy producers who ship their products on our oil and gas transportation networks; to refiners and processors; to the residential, commercial and industrial customers who consume the natural gas we distribute.

Safe, reliable operations combined with responsive customer service help us retain existing customers and attract new business. Both are critical elements of our business success and essential for creating long-term value for our shareholders.

2 performance objectives:

• Providing consistent and reliable service to all of our customers
• Safeguarding customer privacy and data