Strengthening Enbridge’s Safety Culture
For Enbridge, safety culture is our shared attitudes, values, norms, beliefs and practices with respect to safety and risk. Essentially, our safety culture is how we talk about, think about, plan for, act and interact when it comes to safety. It is reflected in our policies, procedures, programs and systems, and in our decisions, actions and interactions, as individuals and as an organization, every moment of every day.

In 2017, we continued to take multiple steps to strengthen our safety culture.

Safety Culture Integration
Immediately following our combination with Spectra Energy in February 2017, we began an across-the-board review of our safety programs and procedures to ensure thorough and effective integration. For example, as part of this process in 2017, we updated our six Lifesaving Rules that all Enbridge employees and contractors are required to follow. Our integration work is continuing in 2018, and we will report on our progress in our 2018 Sustainability Report.

Safety Culture Framework
In 2017, Enbridge moved closer to finalizing the Enbridge Safety Culture Framework (ESCF) and, more importantly, the supporting safety culture assessment toolkit and implementation strategy. We were able to complete a pilot of the Safety Culture Assessment in portions of the business, yielding results that not only supported our assessment protocol, but also indicated a continued healthy safety culture relative to prior assessments.

Looking ahead, we will publish the ESCF internally, and the Safety Culture Assessment and Monitoring Process will progress significantly in 2018 and 2019, resulting in enterprise-wide assessment and monitoring activities. These activities will allow for more frequent pulse checks of the safety culture across the organization. This is important because safety culture drives safety performance. The stronger our safety culture, the better we are able to prevent incidents before they occur, keep our safety systems and programs strong and effective, and ultimately protect ourselves, those around us, our communities and the environment from harm.

Spotlight: Enbridge Employee Receives Theopolis Holeman Safety Award

The Theopolis Holeman Safety Award is named in honor of a former Spectra Energy leader known and respected for his unwavering commitment to safety. An ardent proponent for operating with integrity and excellence, Theopolis Holeman was instrumental in building and championing our safety culture. Now in its third year, the award seeks to recognize those who share Theopolis' commitment to safety. Nominations are submitted from Gas Transmission & Midstream, and the recipient is selected by GTM leadership.

Bruno DemersBruno Demers, an operations/maintenance supervisor on our T-North Pipeline System in British Columbia, was the 2017 recipient of Enbridge's Theopolis Holeman Safety Award, which is named in honor of a former company leader known and respected for his unwavering commitment to safety.

Bruno has been a champion of personal and process safety throughout his career at Enbridge. He sets high expectations and standards for himself and his team, and above all else has established a strong culture of safety.

“Bruno has also done an excellent job of recognizing the value and strength of our management systems and programs, implementing them and flowing them through how we do our work every day,” said Michele Harradence, Vice President, Gas Transmission and Midstream Operations. “He’s an exceptional safety leader.”

Enterprise Employee MVIF bar graph

*2017 represents combined Spectra Energy and Enbridge data

Enterprise Employee MVIF bar graph
Enterprise Employee TRIF bar graph

*2017 represents combined Spectra Energy and Enbridge data

In 2017, during the combination of Enbridge (ENB) and Spectra Energy (SE), our three-year average trend in Total Recordable Injury Frequency (TRIF) continued to improve and is well below the industry average of 1.0. In total, we had 95 recordable employee injuries, compared with 44 recordable injuries at Legacy Enbridge (ENB). This increase is due to the merger with Spectra Energy, which increased the number of employees.

Contractor injury rates have greatly improved on an annual basis, and the three-year average also continues to improve.

Enterprise Employee TRIF bar graph
Enterprise Employee DAIF bar graph

*2017 represents combined Spectra Energy and Enbridge data

Absenteeism – Our absentee rate in 2017 was 5.09 days absent per employee, compared with 5.02 days in 2016 and 4.65 days in 2015. We use the metric “average number of days absent per employee” because we do not track scheduled hours in our Human Resources system.

Employee Training – Each of our business segments evaluates the training that its employees need to safely perform their jobs and has created position-specific descriptions. Using this information, we create training matrices that enable us to ensure that each employee has the necessary training and knowledge.

Contractor Safety – Enbridge is committed to protecting the safety of every individual affected by our activities. The contractors and subcontractors we work with are our partners in safety, and we expect them to be leaders in safety. We diligently monitor our contractors’ performance throughout our working relationship to ensure potential risks from their work activities are efficiently managed and mitigated. Our Contractor Safety Committee is comprised of contractor safety management members from across the enterprise whose focus is on continual improvement of our contractor safety management process to drive safety performance throughout Enbridge and across our industry.

Contractor injury rates have greatly improved on an annual basis, and the three-year average also continues to improve.

Enterprise Employee DAIF bar graph
Enterprise Contractor TRIF bar graph

Incident Reporting – We report all incidents to regulators (whether or not regulators consider them to be reportable), as well as to our Health & Safety department for tracking, trending and communication regarding lessons learned. In addition, every quarter, we analyze the nature of any injuries that occurred, as well as the type and root cause of the incidents that led to the injuries. Our analysis leads us to take specific actions to mitigate workplace risks and improve our safety performance.

Enterprise Contractor TRIF bar graph