Frequently Asked Questions (FAQs) for job seekers

Find helpful answers to your questions about the hiring process at Enbridge—setting up Job Alerts, what to do in case of technical difficulties, preparing for a pre-screening recorded video interview, and more.

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Q: How do I upload my resume?

There are two ways to upload a resume:

  1. On the Quick Apply page of your application, you can upload your resume. Our system will extract the details of your resume and input them into the application fields on your behalf, otherwise known as resume parsing.
  2. On the My Experience page of your application, you can upload your resume.

In either case, please review the application before submitting to ensure the information was captured correctly.

Q: How do I upload my cover letter?
You are able to attach your cover letter and other supporting documents on the My Experience page of your application.
Q: Do I have to fill out the profile fields if the information is included on my resume?
Yes, completing all the profile information ensures we have all of the information we need to move you through our process as efficiently as possible. Anywhere you see a red asterisk (*) means that field is required.
Q: Can I update or edit my resume at any time after applying for a job?

You can update or edit your resume up to the point at which you click the Submit button. Once you click Submit, you cannot update or edit your resume. If you are applying to a new position, you are able to update or edit your resume and profile.

Q: What if I noticed a mistake in my application after submitting it? Can I withdraw my application to correct and resubmit it?

No, you cannot withdraw and resubmit your application. If you require a change to your application, please contact

Q: Once I have applied, can I withdraw my application?

Yes, you can withdraw your application. However, once your application is withdrawn you cannot reapply for the same posting.

Q: Can I preview my application before submitting it?

Yes, you can review your application on the Review page before clicking Submit.

Q: Can I submit a resume without applying for a specific position?

At this time, we are only able to accept applications for posted positions. We encourage you to check back often, as our job openings are updated on a regular basis or you can also consider setting up a job alert for jobs relevant to you.

Q: Does Enbridge have a Job Alert option?

Yes, you need a Candidate account to access the Job Alert function. Once you have an account, navigate to the Current Openings page. In the top right corner of the page you will see Sign In. Once you are signed in, click on Create Job Alert to set up an alert. You will need to name your alert and select the frequency you want to receive the alerts at. You can also narrow your search by selecting a Location and Job category.

Once set up, you will be able to manage and edit your alerts in the same spot.

Q: I am setting up a Job Alert. What do Job Category and Worker Type mean?

Job Category is the area of the business that you are most interested in working in or where your expertise lies. To narrow your search, select the Job Categories you are most interested in.

Worker Type indicates what type of position you’re seeking—for instance, only Temporary or Casual work. If you are open to any type then you can leave this blank.

Q: How long does the selection process normally take?

The length of the selection process varies depending on the position type, number of applications, and the availability of the hiring leader and HR resources.

Q: Who can I contact if I have issues with the application process?

Please email us at

Q: What if I have forgotten my password?

If you forget your password, click the Forgot Password button and you’ll be sent a link to your email address to reset the password.

Q: What if I did not receive a confirmation e-mail after submitting an application for a job?

If, after 24 hours, you have not received an e-mail confirmation, check that you submitted the application with the correct email address by logging back into your profile and viewing your applications under My Applications. If the problem continues, please email us at

Q: Who do I contact if I have technical difficulties?

Please email us at

Q: How do I prepare for the recorded virtual interview?

We use the HireVue platform for our recorded virtual interviews. They have many resources for support, including this list of helpful tips.

Q: Who should I contact if I have technical problems with the virtual interview?

We use the HireVue platform for our recorded virtual interviews. If you have any technical difficulties, please contact HireVue customer support, which is available 24/7 through their Candidate Help Centre.

Q: What if I need accommodation?

We are happy to assist you in any accommodation you may require. Please advise us at