Current suppliers: Tools and resources
Enbridge’s vision is to be the leading energy delivery company in North America, and our suppliers are part of making that vision a reality.
We strive to provide our suppliers with the appropriate tools and resources necessary to achieve that vision.
N.B. In order to provide continuous and efficient processing of payments, we ask all invoices to be submitted to Accounts Payable for payment processing electronically. Invoices should clearly display the requirements provided in the link below.
Enbridge standard payment terms are 60 days from the date the invoice is received unless otherwise legislated or agreed to upon within a contract when permissible per applicable law.
Enbridge Gas Distribution / Union Gas Amalgamation (effective Jan. 1, 2019):
Information for suppliers (PDF)
Supplier Code of Conduct (PDF)
Invoice and supplier account inquiries
Accounts Payable Helpdesk:
- Phone: 1-855-252-1066
- Email: APfirstname.lastname@example.org
To escalate a new or existing issue, please call the Accounts Payable Helpdesk and mention that you wish to escalate the issue. You will need to provide your issue ticket number (if one already exists) to the Helpdesk agent.
Supplier self-service portal for invoice payment status
(currently only available for invoices billed to legacy Spectra Energy companies)