Current suppliers: Tools and resources

Enbridge’s vision is to be the leading energy delivery company in North America, and our suppliers are part of making that vision a reality.

We strive to provide our suppliers with the appropriate tools and resources necessary to achieve that vision.

Enbridge is amidst an organization-wide Enterprise Resource Planning (ERP) transformation, which will migrate legacy systems to Oracle Cloud for our Finance and Supply Chain Management functions using a phased approach.As a result of the phased approach, we have a different version of the invoice requirements document based upon the Enbridge entity that you invoice.

  • The first phase went live on April 6, 2021 which impacted the invoice requirements and the invoice submission email addresses for approximately one third of the Enbridge entities.
  • The second phase is going live on Jan. 10, 2022 which will impact the invoice requirements and the invoice submission email addresses for another large portion of our Enbridge entities.

See below to understand if you are impacted.

Purchase order information

Purchase Order Acknowledgement: Learning Guide

  • Only applies to entities impacted on Jan. 10, 2022
  • View the last page for the list of applicable Enbridge entities

Supplier Code of Conduct (PDF)

Supplier qualifications

Third-party information security guidelines: Supplier information

Payment terms: Enbridge standard payment terms are net 60 days from the date the invoice is received by Accounts Payable unless otherwise legislated or agreed to upon within a contract when permissible per applicable law.

Invoicing

Supplier communications

Invoice submission email and mailing addresses

Invoice submission email and mailing addresses for each Enbridge entity

Invoice requirements

Effective Jan. 10, 2022

Enroll for electronic payments

Banking information form (enroll/change) (PDF)
Manage banking information: Video demonstration
Manage banking information: Learning guide (PDF)

Invoice inquiries

Invoice Status Portal (self-service): Click here

  • The portal provides complete invoice status on invoices.
  • Due to system limitations, not all invoices for Enbridge Gas Inc. are included in this portal. If you are not able to find your Enbridge Gas Inc invoice in the portal, please contact the AP Helpdesk for invoice status.
  • Full list of Enbridge entities included in this portal is available on the portal landing page.

Accounts Payable Helpdesk:

To escalate a new or existing issue, please call the Accounts Payable Helpdesk and mention that you wish to escalate an issue and provide your ticket number (if one already exists).

Français

Demande d’autorisation de paiements électroniques (PDF)

Comptes fournisseurs d’Enbridge (PDF)

Instructions relatives à l’accueil desfournisseurs et la facturation (PDF)