For emergency officials

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Enbridge's pipeline system doesn’t just run through communities—it connects them.

Pipelines are the safest, most efficient and most reliable way to transport energy resources. Pipelines play a vital role in our everyday lives, and are essential to our quality of life and economy—moving the products necessary for transportation, heating and cooling our homes, producing our food supply and manufacturing consumer products.

Enbridge operates thousands of miles of crude oil and natural gas pipelines throughout North America. Our top priority is operating our pipeline network safely. Our pipelines meet or exceed high government standards, and we work diligently—as we have for more than a half-century—to protect our pipeline network, because it means our neighbors and employees are protected as well.

Preparedness and quick response help to minimize the threat to the public and damage to the environment. We value the expertise you possess as emergency responders. We’re committed to strengthening our partnerships through meetings, training exercises, personal contact, and information updates. We always appreciate hearing from you and encourage you to call at your convenience whenever you have questions or concerns.

It’s important for all emergency responders along our pipeline rights-of-way to:

• Know how to identify where pipelines may be located in your community (in the United States or Canada), and who operates them;
• Know how to recognize a potential pipeline leak;
• Know what to do in a pipeline emergency situation;
• Know what Enbridge does to prepare for emergencies;
• Know how we protect and maintain our pipelines;
• Know how to contact our Lands and Rights-of-Way (ROW) team; and
• Know how to report suspicious activity (in the United States or Canada).

Preparedness means developing integrated response plans based on open communication and teamwork. Enbridge strives to ensure that local emergency services have the information they require to respond appropriately. We hold regular training exercises in select locations throughout the year to keep employees’ skills fresh, and to ensure our co-ordination with local emergency responders is strong and effective.

Transmission pipeline mapping and GIS file access

For Emergency Officials in the United States, the U.S. Department of Transportation Pipeline and Hazardous Materials Administration (PHMSA) provides secure access to county-level maps through the National Pipeline Mapping System (NPMS) Pipeline Information Management Mapping Application (PIMAA).

The NPMS PIMAA provides a greater level of detail than what is available through the NPMS Public Viewer. Additionally, approved PIMAA users can request GIS data of all transmission pipelines within their jurisdiction. NPMS does not provide maps of local distribution or gathering lines.

To request PIMAA access, visit this link to apply. For general maps and inquiries into the NPMS system, the Public Viewer is available here.