Creating a safe and inclusive workplace
Employee and contractor health and safety
For everyone who works at Enbridge, safety is more than a core value—it is the foundation of everything we do. We have more than 16,000 employees who work along our assets and in our facilities and offices to deliver energy safely and reliably across North America. We are dedicated to protecting the safety of our employees, contractors, communities and the environment.
Across Enbridge, we share a commitment to send every team member home safe at the end of each day. While leaders are accountable for safety performance, we believe everyone is responsible for working safely and striving for continuous improvement. We measure our safety performance by tracking several key safety metrics across the Company, including Serious Injury Frequency (SIF) and Total Recordable Injury Frequency (TRIF).
We have set a goal of 10% improvement in employee and contractor TRIF over the average of the last three years. To help support improvements in our safety practices, we participate in regulatory working groups and industry associations such as Energy Safety Canada, the Construction Safety Research Alliance, the Edison Electric Institute, the Serious Injury and Fatality Learning Forum, the American Gas Association (AGA), the Canadian Gas Association (CGA) and the Interstate Natural Gas Association of America (INGAA), among others.
Health and safety in action
Unifying U.S. gas utilities in our safety culture
Following our acquisition of U.S. gas utilities, our GDS business unit nearly doubled in size. Integrating these new businesses and their teams into the Enbridge safety culture was a key priority for us in 2025.
We recognized that each new business—Enbridge Gas Utah, Wyoming and Idaho, Enbridge Gas North Carolina, Enbridge Gas Ohio and Wexpro Company—came to us with their own unique safety cultures and ways of working. To introduce these companies to our safety culture, we hosted interactive leadership workshops at each location. The workshops focused on sharing and educating people leaders on the culture we have today and aim for in the future.
The workshops also gave attendees an opportunity to understand what is expected of them as leaders and how we respond to safety risks and events. The attendees explored important concepts such as error precursors and safety mindsets, and familiarized themselves with our safety processes. Engagement at the workshops was strong, with particularly high interest and participation in the culture conversations.
Working with contractors at our gas utility companies
Contractors support a range of activities across all business units. As part of our work to integrate our U.S. gas utilities into the Enbridge safety culture, we focused on our processes for engaging with contractors. This work included:
- Incorporating contractor related safety information into business level safety reporting for monitoring and oversight purposes.
- Communicating Enbridge’s safety priorities, including Lifesaving Rules, through contracting and onboarding processes.
- Adding all contractors who perform medium- and high-risk work into our ISNetworld program, a third-party contractor management system used to screen, qualify and monitor contractor safety performance, training and compliance.
- Conducting reviews of safety information provided by medium and high risk contractors against established internal criteria.
- Identifying contractors where additional dialogue or changes in the scope or scheduling of work may be appropriate based on safety considerations.
- Engaging these contractors through regular meetings with our Operations, Engineering and Projects teams.
Employee attraction, retention and engagement
Our people are fundamental to our success. We engage, develop, retain and reward our employees, and promote their well-being, to fulfill our purpose. Across our operations, we are connected by the common ground we share as a team: the work we collaborate on, the principles that guide us, and the purpose and motivation that drive us.
We focus on building a culture that makes us a first-choice employer in North America and supports our team members in reaching their full potential. To do this, we implement programs and policies to improve overall well-being, foster a respectful workplace, build high-performing teams, and provide learning and growth opportunities.
Proudly supporting military reservists and veterans
At Enbridge, we value reservists’ and veterans’ leadership skills, loyalty and team-oriented approach to problem-solving instilled during their time in service. As a recognition of our efforts to allow for a rewarding career for reservists both at our Company and in the Canadian Armed Forces, Enbridge was honored to be welcomed into the With Glowing Hearts program in May 2025.
Reservists, as part-time members of the military who hold civilian careers, may be called up into service in times of need. Across our operations, we provide up to one year for military or reservist leave, with top-up pay and benefits provided.
In Canada, Enbridge employees can take up to 20 days of leave per year for military training. In the U.S., we were awarded a 2025 Gold HIRE Vets Medallion by the U.S. Department of Labor, recognizing our commitment to hiring veterans and supporting their professional development.
We are proud to support reservists’ and veterans’ commitment to their country and will continue to build an inclusive environment for them in our workforce.
